Frequently Asked Questions

Here are the FAQs for both our franchise programs and for purchasing machines independently, outside of our franchise program.

Yes! If you opt to purchase our machines outside of our franchise program, you will not be entering a franchise agreement. Franchising entails acquiring an existing business to own and operate. By choosing to buy and design your own kiosk, you express the intention to start your own vending business from scratch, creating your brand, logo, policies, and more. 

Yes. If you are franchising B’s Essentials Vending, ongoing training and support is included in your franchise package. 

However, if you are opting to buy machines outside of our franchise program then the machine will only come with an operations manual for self-setup. For an additional fee, we can take it a step further and provide you with in-depth remote, hands-on, in-person training, or both! For the in-person training, we will come to you to help set up the machine and learn the software. 

 
 
 

Yes. If you are franchising, you are purchasing machines out our cheapest franchise rate.

If you purchasing machines independently, you have the option purchase our machines at our wholesale rate if  you provide proof of your wholesale, tax-exempt, reseller, or seller’s permit before making a purchase. Depending on your state, you may require one or a combination of these certificates to demonstrate that your business is authorized to buy and resell goods. In some cases, a seller’s permit and wholesale license may be grouped together.

Regardless if you are franchising or purchasing machines indepently, if you need assistance obtaining these documents for your business, please inform us, and we can connect you with a third party who can help you acquire the necessary paperwork. If you do not have this document or do not wish to purchase more than one machine at a time, then you will purchase our machines at our marked-up retail rates.

Yes, all of our machines are cashless and will have a Nayax card reader installed. You will be responsible for the fees associated with the card reader. Click here to learn more about Nayax and its services.

If you are purchasing machines independently, we have lease-to-own options for qualifying customers. However, if you do not qualify, you will have to pay 50% to start the customizations and then the remaining balance once the design is confirmed. The payment is nonrefundable.

 

If you are franchising, we will connect you with lenders. 

 

If you choose not to franchise, you’ll still get manuals, warranty registration, video support, and parts ordering through our manufacturers. For an additional fee, we also offer machine and software training, machine placement assistance, and wholesale sourcing support.

However, as a franchise partner, you’ll receive these services as part of your franchise package, including ongoing support.

We are committed to providing you with top-quality vending equipment merchandise. In order to ensure you have the best experience with your equipment, we offer a 1-year parts warranty, which covers manufacturing defects. Refurbished machines will have a 60-day warranty.

If you are purchasing machines independently,  we exclusively repurchase machines that we’ve sold to customers before. Because of this, we can offer customers cost-effective, remanufactured vending machines that undergo thorough refurbishment and rigorous testing to guarantee their quality. Our remanufactured inventory is updated daily, so feel free to reach out to us to inquire about the current available stock.

The B’s Essentials Vending Buy Back Program is only for those purchasing machines independently. It allows us to repurchase vending machines we’ve previously sold to customers. For eligibility, the machine must be 5 years old or less, free from significant damage such as water damage or faulty touchscreens, and cannot have branding (solid colors only). Additionally, if any parts were replaced, they must be from the original factory that manufactured the machine. Please note that the decision to repurchase is at our sole discretion, and buyback is not guaranteed.

Furthermore, when you purchase a refurbished machine, it comes with a 60-day warranty for part replacements. However, refurbished machines are not eligible for the buyback program. Customers are encouraged to contact us for current stock information, as our remanufactured inventory changes daily.

Customizing your vending experience involves selecting machine colors, designs, logos, LED light options, refrigeration, fully or partially digital screens, and cash-accepting systems. Plus, we can precisely customize springs to match your product sizes, integrate age verification software, and select the appropriate machine model for your business, among other features. While words or logos can be incorporated into the machine design, it’s crucial to understand that machines with branding are not eligible for our Buy Back Program. We only repurchase machines in solid colors without any branding.

 

Please note that if you choose to franchise with B’s Essentials Vending, you will not be able to alter the design or logo on the machines you purchase.

If you are franchising with us, the answer is yes.

If you are purchasing machines outside of our franchise program, the answer is no.

 

Our motto is, “Your Business. Your Choice.” Whether you’re franchising or purchasing machines independently, your options are vast, as our machines can accommodate a wide range of products (within reasonable size limits).

For our franchise partners, you can choose to vend anything from food and drinks to specialty items like beauty products, pet supplies, personal care items, and more. However, we do not permit the vending of cannabis, CBD, or tobacco products in our franchises.

It depends on your location, but typically up to 60 days.

Yes, you can. We can integrate the machine with ID readers to verify that customers meet the age requirements for your products. However, it is crucial to strictly follow the rules and regulations set by your state/city. Please note that we do not provide assistance with compliance in this regard.

 

If you are franchising, cannabis or CBD vending is not allowed at this time.

 

If you are purchasing machines independently, we currently offer approximately 10 different models. These include traditional vending machines with or without refrigeration, as well as advanced smart kiosks with touchscreens and digital displays for pictures, videos, and product advertisements.

For franchisees, we offer 5 machine models, including 3 smart kiosk options and 2 traditional vending machines, with or without refrigeration

 

Yes, as a franchisee, you will pay royalties. This small percentage ensures we can continue to provide you with ongoing support as your business grows. Unlike competitors who collect their fees upfront, our royalties are based on your success, allowing you to pay as your business earns. This approach helps us keep your initial investment low, making us one of the most affordable vending franchise opportunities available!

 

If you are purchasing machines independently, we can ship them anywhere.

However, if you’re interested in franchising, we are limited to offering franchises in certain states. Please refer to this map to see if B’s Essentials Vending franchises are available in your state.